COPC Keystone Primary Care
Location
Reynoldsburg, OH 43068
Hours
Phone Hours: Monday - Friday: 9:00 am - 11:45 am & 1:30 pm - 4:45 pm.
About COPC Keystone Primary Care
Our board-certified physicians specialize in preventive care and disease management, providing personalized treatment to support your long-term health. We believe in putting you at the center of your care and partnering with you through education and tailored treatment plans to help you achieve your best overall health.
Meet Our Providers
Prepare For Your Appointment
Appointments & Referrals
Appointments can be scheduled by calling (614) 552-2300 between 9:00 AM and 4:45 PM. Routine check appointments are available until 2:45 PM, and same-day sick or emergency appointments are offered from 3:00 PM to 5:00 PM.
For after-hours emergencies only, please call (614) 552-2300 and leave a detailed message.
Prescription Policies and Information
Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment. We request patients be seen annually for routine medication refills. While our office staff and physicians do their best to help patients obtain their maximum prescription benefits, insurance plans, including drug coverage plans, are a contract between the patient and the patient’s insurance company.
Late Cancellation and No-Show Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, we're here to help.
To keep appointments available for all patients and reduce wait times, please contact us at least 24 hours in advance if you cannot make your scheduled visit.
What Counts as a Late Cancellation or No-Show?
Late Cancellation: Canceling or rescheduling your appointment less than 24 hours before the scheduled time.
No-Show: Missing your appointment without notifying us at least 24 hours in advance.
Fees for Missed Appointments
Appointments not canceled at least 24 hours ahead of time will incur a $25 fee.
Please note: This fee is not covered by insurance and will be billed directly to you.
How to Cancel or Reschedule
You may cancel or reschedule your appointment in any of the following ways:
- MyChart: If you're enrolled, you can cancel or reschedule anytime through your account.
- Call the office: If we're unable to answer, please leave a voicemail with your full name, date of birth, appointment date/time, and the reason for cancellation.
Helpful Reminder
Please arrive 15 minutes before your scheduled appointment to allow time for check-in and any necessary paperwork. This helps us stay on schedule and ensures your visit runs smoothly.