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Telehealth in Columbus Ohio

A Convenient Way to Visit With Your Provider

Get medical care online from COPC with virtual doctor visits in Columbus. At Central Ohio Primary Care, our e-visits provide a secure way to get medical advice from your COPC primary care provider, without leaving home, work, or vacation. All you need is a smartphone or computer and an internet connection. Simply sign in to your COPC MyChart account and complete a diagnostic questionnaire.

Schedule Video Visit
Conditions We Treat
How It Works
FAQs

Doctors Visits From the Comfort of Your Home

It’s never been easier to access top-of-the-line care from our COPC providers using a secure and HIPAA compliant, web-based video conferencing tool. COPC Video Visits provide an innovative and efficient way to attend appointments in most specialty areas with our providers, from the privacy and comfort of your home, office, or any remote location.

Why Choose COPC for Columbus Telehealth

  • Convenient healthcare access from wherever you are, whether for new patient or follow-up appointments
  • Quick 15-minute virtual appointments with minimal waiting time that fit into your busy schedule
  • Easy online scheduling for yourself or your dependents through our patient-friendly platform
  • Personalized treatment plans from experienced COPC providers who know your health history
  • Flexible medication delivery options or pick-ups at your preferred pharmacy for added convenience
  • No need to travel, find parking, or take time off work for quality healthcare

Conditions We Can Treat Remotely

Telehealth visits are not meant to replace in-person visits with your primary care provider, especially for serious medical conditions. Consider an e-visit when you have medical conditions that are not urgent, such as:

Back pain
Indigestion and heartburn
Diarrhea
Vaginal discharge or irritation
Cough
Urinary problems
Headache
COVID-19 screening
Eye redness
Cold and sinus problems
Fatigue

How to Complete a Columbus Virtual Doctor Visit

Overview

1. Sign in to your COPC MyChart account and select e-visit. If you are accessing MyChart from a computer, you will first need to click Schedule an appointment.
2. Complete a questionnaire about your symptoms, and submit it to your COPC primary care physician.
3. Your primary care physician will review your request and get back to you by the next business day with advice, treatment recommendations, or a request to see you in person.

Preparing for Your Video Visit

You will need:

– A MyChart Account (If you do not have a MyChart account, please contact your doctor’s office or sign-up online)
– A smartphone, tablet, or laptop with a webcam
– Internet access with a strong wifi signal
– Speakers or Headphones

How to Join From a Smartphone or Tablet

Once your visit has been scheduled, download the MyChart application–visit the app store on the device you plan to use for your video visit (Apple App Store or Google Play for Android).

Make sure to get started at least 15 minutes before your appointment so you have time to get set up and ensure everything is working correctly. Make sure your device is plugged in or has enough charge to last through the entire appointment. Then, you can:

1. Log in to your MyChart account: Click on ‘Appointments’ and select your video visit appointment.
2. Complete eCheck-In: This must be completed before you are allowed access into your video visit.
3. Prep for your appointment: Find a quiet, well-lit room where your provider can clearly see and hear you (you will need to use the speakers on your device or headphones to hear your provider).
4. Start your video appointment: When you’re ready, click on your video appointment and click “Begin Visit”. You may have to wait in the virtual waiting room until your provider joins the video.

Watch our video here to walk through the process.

How to Join From a Computer or Laptop

1. Get started 15 minutes before your appointment: You want to be sure you have time to ensure everything is working properly for your video visit. Make sure your device is plugged in or has enough charge to conduct the entire appointment
2. Log in to your MyChart account: Click on ‘Appointments’ and select your video visit appointment.
3. Complete eCheck-In: You will need to complete check-in before you are allowed access into your video visit.
4. Prepare for your appointment: Find a quiet, well-lit room where your provider can see and hear you (you will need to use either headphones or your device’s speakers).
5. Start your video appointment: When you’re ready, click on your video appointment and click “Begin Visit”. You may have to wait in the virtual waiting room until your provider joins the video.

Watch our video here for more information about the process.

Frequently Asked Questions About Virtual Doctor Visits in Columbus

What should I expect from a video visit?

A video visit is similar to an in-office visit with a provider but conducted through a secure, online application called MyChart. During your appointment, you’ll connect with your COPC provider via video, discuss your symptoms or concerns, and receive a personalized treatment plan. Your provider can review your medical history, answer questions, prescribe medications if needed, and arrange any necessary follow-up care—all from the comfort of your home. The appointment is private, HIPAA-compliant, and designed to give you the same quality care you’d receive in person.

Does insurance cover telehealth appointments?

Virtual health visits are covered by Medicare and most insurances. Please check your virtual health benefits with your insurance provider. Please note: depending on your insurance benefits, specialists appointments may require a referral, please check with your insurance provider first.

Where can I find more information about MyChart?

Please visit our MyChart and MyChart FAQ pages for more information.

When is telehealth not recommended?

Video visits are not suitable for medical emergencies or conditions that require physical examination, such as severe chest pain, difficulty breathing, significant injuries, or symptoms that need immediate hands-on assessment. If you’re experiencing a life-threatening emergency, call 911. For conditions requiring lab work, imaging, or in-person procedures, your provider may recommend scheduling an office visit instead.

Experience Convenient Healthcare From Home

Ready to schedule your COPC virtual doctor visit in Columbus? Log in to MyChart to book your telehealth appointment today.